713.988.2818 713.995.4994
Capturing Your Vision Since 1983 713.988.2818 713.995.4994
11500 S Sam Houston Pkwy West
Houston, TX 77031
Hours M - F 9 am - 6 pm
Saturday 10 am - 3 pm
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Warranty Policy

Warranty Repairs


Keep your sales receipt: You must have this for exchanges, returns, and warranty repairs by the manufacturer.


Please note: Most manufacturers do not require 1 year warranty cards to be sent in for your equipment's warranty to be valid, but they DO require a sales receipt when sent in for warranty repair. However, extended warranty cards must be sent in to register your extended warranty with the manufacturer.


Manufacturers require a sales receipt and a copy of the extended warranty card, if any, to accompany any equipment being returned to them for warranty service. Please do not return warranty repairs to our store location. All brand new equipment we sell is sold only with a valid U.S. warranty vertificate. The manufacturer repair center is listed in the documentation you received with your equipment. 


If your item arrived in non-working condition, please contact us immediately at returns@primecamera.com